I've tried several reboots with no help. I have tried rebooting the unit several times, as well as rebooting our Internet modem and router, then rebooting the extender. Announcements. Technician's Assistant: When did you last charge your 11A? Hi Guys,not sure who else to ask, but the other pros.we have a client that keeps getting stuck trying to communicate with Verizon, it has never gotten past this step(8b), except... verizon 4G network extender and sonicwalls - Spiceworks I've tried several reboots with no help. This online tool will help you identify and resolve problems with your Samsung 4G LTE Network Extender 2. I have been using a Samsung 4G LTE Verizon network extender without issue for several months. Yes, according to the User Manual, network connection to the management server is failing. This product has been tested and found to comply with the FCC’s exposure criteria. This involves 3 cell phones. Anyone else wake up to their network extender 2 stuck on 11a? We tried resetting it 3 times today. Please bring photo ID and credit/debit card only if used as payment. I've tried several reboots with no help. Setup instructions. Verizon 4G LTE Network Extender Product, Safety and Warranty Personal and Product Safety FCC Radiation Exposure Statement To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage. Highlighted. This is the start up sequence on a Verizon Samsung Wireless Network Extender 2. Shop online or through the My Verizon app and get your orders fast. Correct Answer! Now it's stuck in step 11a. You will need your MAC address (on the bottom or side of the extender). However, in some situations, phones may prefer the AWS Band 4 capacity channel of the cell tower. It has worked great for me for months now, and then just before dawn today it suddenly rebooted itself, went through the usual startup cycle, and is getting stuck on step 11a. Ken_GA. However, these extenders will not finish the setup process, always stuck on these two steps: Step 9 -Device not activated - confirmed more than once they are registered to our account. Video: How to Set Up Your 4G LTE Network Extender. I have the brand new extender from verizon that will hold 16 phones. Network Extender had been working great until today. (Unfortunately unable to keep connection with Verizon Support via phone due to network extender being down.) My 2 month old 4g extender was working great until this morning, too. Will my mobile device pick up the Network Extender network or the Verizon Wireless network based on signal strength? 0 Likes Reply. Before powering on, connect the network extender to your router using an ethernet cable. Network extender is stuck at 11a of 14 steps. I took one home to see how it did and it worked just fine. Step 11a- Setting up device, please wait - will sit like this for days even with strong GPS signals. Call was transferred and I was on hold for over 30 minutes. My Verizon Network Extender is stuck on step 11a of 14. My Verizon Network Extender is stuck on step 11a of 14. This just started this morning. Just spoke with Verizon tech support and they confirmed that this is an outage on their end - and apparently nationwide. Verizon fails to mention this, but it’s absolutely required. This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Verizon 4G LTE Network Extender 2 Product, Safety and Warranty Personal and Product Safety WARNING! This just started this morning. Verizon Community: Additional Products: Network Extender: Network Extender issue with step 11A ; cancel. Get support for your Samsung Network Extender from Verizon Wireless, including the 4G LTE Network Extender for consumers and small businesses. I have factory reset it but it still doesn't work. Tue, Jan 15, 2019 7:53 PM. Makes it to 11a and just sit there. If you hear a welcome message stating, "you are under 4G LTE Network Extender coverage" with ID, then you're good to go. Make sure your internet connection is fine with other devices. Step 11a- Setting up device, please wait - will sit like this for days even with strong GPS signals. This shows that you're connected to the Verizon LTE Network Extender. Also, depending on what kind of phone you have, you may also see an icon at the top of your screen that looks like a small house. , It's good to know that you are using Wi-Fi Calling when waiting for your network extender to finish activation, but if you are using that feature already, is there a specific reason that you also are trying to use a network extender to begin with? If you're registered with the Network Extender and are within the Network Extender coverage area when you initiate or receive a call, your mobile phone will use the Network Extender network. I tried customer support live chat last night and received no help at all. We’ll email you when your order is ready for pickup. 4G LTE Network Extender FAQs. Set up your 4G LTE Network Extender. Verizon Wireless 4G LTE Network Extender Thank you for purchasing a Network Extender to provide enhanced coverage for your Verizon Wireless mobile devices. Congratulations! How to setup your Verizon Wireless Network Extender aka signal booster. Can someone please help me! I've tried rebooting it, appending the GPS extension cable, and calling Verizon Support. Learn how AT&T ActiveArmor proactively stops threats before they get to you. Showing results for Search instead for Did you mean: More Options. I can't get anywhere on the phone! Is there anyone else experiencing this? Here's how to view the device display to determine the status of your Samsung 4G LTE Network Extender. Will my mobile device pick up the LTE Network Extender network or the Verizon wireless network based on signal strength? Thanks. Anyone else wake up to their network extender 2 stuck on 11a? Today I am unboxing and setting up the Verizon Wireless 4G LTE Network Extender model # SLS-BU103. Tutor • 5 Messages. Takes about 3 1/2 minutes from start to finish. Comunidad de Verizon: Productos adicionales: Extensor de red: Re: 4G LTE Extender stuck on 11a of 14; cancelar. Just checking to see if any other users of the 4G network extender have been having issues with it since very early this morning. One solution for improving poor cellphone service in the home. From previous 11a posts a few years ago it looks like the receiver can't receive code from Verizon and so it's a problem on their end. Your security is our top priority. The rep I spoke with noted that it's been going on for several hours now. Document Version 1.0 March 2019 . From previous 11a posts a few years ago it looks like the receiver can't receive code from Verizon and so it's a problem on their end. Working with the Samsung 4G/LTE extender 2 However, these extenders will not finish the setup process, always stuck on these two steps: Step 9 -Device not activated - confirmed more than once they are registered to our account. First, contact Verizon to activate the network extender. Verizon 4G LTE Network Extender 2 for Enterprise User Guide 3.4 Network Systems Samsung Electronics America . I've tried several reboots with no help. Hi, My LTE 4G Network Extender has been stuck on 11a of 14 for hours. Anyone else wake up to their network extender 2 stuck on 11a? I am located in Seattle, WA. Failure to activate will cause the setup process to stall, and you may need to factory reset the extender. From previous 11a posts a few years ago it looks like the receiver can't receive code from Verizon and so it's a problem on their end. From previous 11a posts a few years ago it looks like the receiver can't receive code from Verizon and so it's a problem on their end. Our network extender has been working just fine till this morning. Use this guide to help you set up your Network Extender, learn how to connect to it, and verify that you are under Network Extender coverage.
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