the problem now is after awhile they fade This Mastercraft Limited Warranty Enhancement does not modify or extend the terms of the Limited Wind Warranty or the Algae Cleaning Limited Warranty contained in the Standard Limited Warranty. As of Nov 2010, their new policy is “no receipt, no return, no exchange” They have effectively voided their own ‘lifetime’ warranty, and nullified all previous warranties on their tools…speaking from my own experience, I don’t have every receipt for every tool I’ve purchased over the last however many years, some of my tools are indeed 8 to 10 years old…but now they have no further coverage if I can’t produce a receipt…so if my 3 year-old ratchet wrench or maybe the socket set I got for Xmas has a problem or failure, I’m completely S.O.L. Irene, I’m not sure who sells Mastercraft tools in the US. Masterbuilt ® warrants all of its products to be free from defects in material and workmanship under proper assembly, normal use and recommended care for 1 year from the date of original retail purchase. Not so thrilled with Mastercraft tools but love the warranty. A MC 20 years ago was great. Warranty You Can Count On. This is a 24 months/24,000 Miles Limited Warranty designed to provide you with confidence and peace of mind at home or on the road. Jeff is married and has two beautiful girls that talk non-stop, and a quiet little boy. there is no warranty at all on it whatsoever. I would hope that it wasn’t the case and they would stand behind their branded products as advertised. I just took my 1/2″ Mastercraft rachet back to the store after having it for 25 years. and guess why? No muss, no fuss. No more Cdn Tire tools, no matter what brand they flog. Replacement Warranty. warranty is for the original purchaser only and is not transferable. i was told mastercraft wont stand behind the stamp in the tools anymore and a reciept is required………. I encounter the same problem for my MasterCraft 7.2 v drill, but I’m living in US now. Be confident in your pre-owned boat purchase thanks to our Certified Pre-Owned Boat Program. MasterCraft Boat Company (NASDAQ: MCFT), is a world-renowned innovator, designer, manufacturer, and marketer of premium performance inboard wakesurfing, wakeboarding, and ski boats. Below is a list of warranty information for labor and product installation provided by MasterCraft Kitchen & Bath and its trade partners during the remodel of your kitchen or bathroom remodel. It sucks when birds nest in your bathroom vents. Welcome to the MasterCraft On-Line Store This Store provides our Business Partners the ability to purchase MasterCraft Boat Co. My wife was not told at point of puchase that she needed the receipt for warranty. Good points Robert. Products using only charcoal have a 90-day warranty, with the exception of all Gravity Series (TM) products which have a 1 year warranty. Interestingly enough, this is the second one I’ve had to get replaced for the same reason. only time they have asked me for a reciept is when there was a limited warranty. These tools are not the best quality but if they honor their guarantees like this, who cares? The response I got back from one of their Corporate Customer Relations people was: Limited lifetime warranty is issued on certain types of Mastercraft tools and can only be exercised with a proof of purchase and/or the visible marking of the Mastercraft name. anyone have the phone # for mastercraft ??? Keep it as long as you have te tool you will never have an issue with returning a tool and having it replaced, i now keep my tool recipts Canadian Tire Christmas LED Light Promotion! MasterCraft provides our clients a One Year Warranty on parts and labor we provide beginning at the completion of the project. the same. 2020 MasterCraft XT25. The brand is broken down into two lines, the household Mastercraft series and the professional Mastercraft Maximum series. for your Shingles: If all of the Eligibility Requirements set forth below are met, this My neighbour and I have experienced the same run around and refusal to honor their warranty. Taxes payable on price before rebate. I’m not entirely sure why I’m “lucky” like this. The Mastercraft Limited Warranty Enhancement for your Shingles: If all of the Eligibility Requirements set forth below are met, this If possible, try at another CT store. We were told we need a receipt. I just bought a mastercraft digital caliper, and guess what? want to here something funny .me and my son inlaw got a multi power tool for 2010 christmas we both love it ,it does a good job .last week he told me it dont work any more and ask me how was mine and i said ok and loves it .but today i needed it to vut a small piece of wood but it stop all of a suddent so checking the batary it was low it was on the charger several days so why not work so i put it back on .charger not working .is that not funny . Based on this policy, we would be able to exchange the tools that meet the above criteria. to increase the life of your tape measure try to let it retract slowly using the brake (or by holding it) instead of just letting go and letting it reel in at maximum speed. The Mastercraft Tire brand offers a wide range of dependable tires for vehicles of all sizes at affordable mid-range prices. If you receive a replacement tire under the terms of this Warranty, the replacement tire will be covered by the Warranty then currently given by Mastercraft for the replacement tire. Limited lifetime warranty is issued on certain types of Mastercraft tools and can only be exercised with a proof of purchase and/or the visible marking of the Mastercraft name. If something was bought 20 years ago, we would not have a receipt. The basic brand – Mastercraft – is their name for their household type tools and equipment. I took it back to my local CT store and even thou it still looked new and had “Mastercraft” and their product prominently displayed on the ratchet I was informed I was going to receive less than half of my original purchase price back in store credit as that model no longer was manufactured and a repair kit was not available. OEM MasterCraft parts shipped directly from MasterCraft. Unfortunately, it also sounds like each Canadian Tire store can refuse to honour the warranty if you don’t have a receipt. That post has received a number of comments from people who have had problems exercising the Mastercraft warranty. The best part is you don’t need your receipt to do this either, well, as long as they can identify the tool is really a Mastercraft tool. if it were purchased with credit card or by debit you can request them to look up the reciept. Post was not sent - check your email addresses! If you do get refused, you should contact Canadian Tire and request their help in exchanging the defective Mastercraft tool. Mastercraft is Canadian Tire. They would not replace the tool. Warranty This power tool is guaranteed for a period of three (3) years against defects in workmanship and materials. Replacement Warranty. Canadian tire does not have a LIFETIME WARRANTY on the hand tools. We also went to Canadian Tire to return a Mastercraft tool. Menards store’s do have MasterCraft tool’s but there are not many Menards store’s out there. Visit us in-store, or to shop online choose another store. I purchased a 1/2 Impact wrench kit for my husband on fathers day as a gift, now the wrench is broke and I have misplaced the reciept. Find out more about Jeff Ivany. same type of replacement.I did not take the replacement as i would like to see if there is a repair component i could get to fix it and keep my old tool.I had it for christmas 20+ years ago. Hello Craftsman, I think I found myself a new best friend!!! Page 1 "click" signal. Shop for Mastercraft power tools, including drills, drivers, sanders, saws, and more. I just want to thank her. A while back I posted about the Mastercraft Life-time Warranty because I was able to replace a measuring tape with no questions asked. So I’ll go buy another one and keep reciept and take the one back that does not work like the one I got from the person that did this before me. The second time was just last week. Life time warranty or not. If you are lucky enough to live in an area where there are multiple stores, you should try a different store if the first one rejects your warranty exchange. My store would not return a gear wrench because I was using it on my Farm (which in there eyes is professional use) ?? B*****t. Bought at Montgomery Ward which is not longer in business in MN. thats not all we both dont have a reciept .contac canian tire and they said as of nov 2010 that you must have a recept bunkers. The new one even came with a case and 100 bits and screwdriver tips. the same. I just don’t see warranty as an issue if you are nice to them. if a customer just picks up the box, he will find on the outside of the box of all mastercraft power tools, the warranty is clearly stated. This Mastercraft Limited Warranty Enhancement does not modify or extend the terms of the Limited Wind Warranty or the Algae Cleaning Limited Warranty contained in the Standard Limited Warranty. I’ll be with him and plug it in before we leave the store. Without either one of these criteria, the store is unable to honour the replacement of a tool. Proof of purchase is required for all warranty claims. Untill yesterday; when a branch manager told me that it doesn’t apply to professionals. Their latest model 4.5″ angle grinders give up sometimes in 20 minutes and rarely last more than a month in light use. Eligible tires must be purchased new and used on the vehicle which they were originally installed. MASTERCRAFT Exterior Doors - Better Components PDF (250 KB) 3-Point Lock Information PDF (608 KB) Door Component Guides. if you already do that then they are just crappy tapes :( but my mastercraft tape works quite well and has for quite some time under semi-regular use. …nice to see that this company, that used to be proud to be called Canadian, no longer cares about the people that have supported its’ growth for so many years…now it’s grown too big to care anymore…, I am looking for an address to send my mastercraft rotary tool to be repaired or replaced under warrant or a phone number to call and talk to someone. Every MasterCraft off the line still comes with the best warranty on the water—and more so every year it is rarely used. He has to resort to posting on the web so that he can fit a word in edgewise. NO questions asked! We are the officially licensed apparel provider for MasterCraft Boat Company; a world-renowned innovator, designer and manufacturer of premium performance inboard boats. Canadian Tire’s Mastercraft brand carries a life-time warranty on almost all of their hand tools. Available exclusively at Canadian Tire. MasterCraft is known for impeccable quality, and for industry leading innovations like DockStar and the Gen 2 Surf System. Pick up at 500+ stores or Ship to Home. I think you’ll need to take the tool and your receipt to your local Canadian Tire. Proof of purchase is required for this warranty. As we’ve improved the manufacturing capabilities at our factory, our quality has continued to go up and our warranty calls have gone down. View All NXT XT X XSTAR PROSTAR. Any power tool has a limited warranty on it. That might come in handy some day. WARRANTY Durable Hardened alloy Major Torque This Mastercraft product carries a one-year warranty against defects in workmanship and knurled grip steel housing Scale warnings T (E) - Torque applied by extension (desired torque) warnings materials. Today its worthless. What kind of false advertising is this? Unfinished doors and sidelites must be finished on all six sides with an oil-based sealer or paint withini one week of delivery or this went to take back a 1/2″ MC Maximum ratchet recently. My wife bought me 10 inch lazer shop saw for Christmas 2011, I took it out of the box and put it in storage room in the basement. Don’t forget to make a photocopy of those receipts… the ink has this tendancy to fade after awhile. For the backyard griller or on-the-go meat master. Mastercraft tools are decidedly of inferior quality. Without either one of these criteria, the store is unable to honour the replacement of a tool. I took back a 1/4 roundover router bit they would not replace it without a receipt it was a mastercraft product It was given to me as a gift so I had no receipt . Unfortunately, it sounds like it varies from location to location. BATTERY54– 2727–6 CHARGER UNIT # 54– 2789– 4 ARETHESECOVER BY LIFE TIME WARRENTTY ALL MY TOOLS ARE FROM CDN iM FIFTY YEARS OLD ON DEC 4 2011 PLEASE DONT DISAPIONT A LOYAL CUSTOMER craig B. Contact Us 7991 West 21st Street Indianapolis, IN 46214 317.852.3067 Email Us If you do not receive a reply from us within 24 hours, please check your spam and junk folders I kindly reminded them that they were not the only tool retailer and would switch to a real company that stood behind their tools and warranty. Good Luck! In the unlikely event that your Mastercraft® product fails through normal use, please provide your proof of purchase and the defective product for inspection, and the product will be replaced free of charge at any Builders Express, Builders Warehouse or Makro store. This warranty applies to the original purchaser of a replacement Mastercraft® passenger or light truck tire and is not transferable. You can call Master Craft Window And Door Inc at phone number, write an email, fill out a contact form on their website www.mastercraftwindowsanddoors.com, or write a letter to Master Craft Window And Door Inc, 7, San Bartola Drive, Saint Augustine, Florida, 32086, United States. He has to resort to posting on the web so that he can fit a word in edgewise. If you go to Sears and buy Craftsman tools, you DO have a lifetime warranty Same goes with Snap On. Did I mention total luck of customer support? Mastercraft air compressors are the house brand of a nation-wide, Canadian company that markets a broad range of homeowner and light industrial tools and equipment, all under the Mastercraft brand. I purchased a Mastercraft router today and from experience I know the colles wear and are unsafe so as soon as I got home I called Mastercraft to order a replacement to have on hand in the future I was shocked when told parts not available this. Martin Motor Sports is proud to be the largest MasterCraft Boat dealer in the world. No brand of tool is 100% reliable. I will be looking further into this as he was unable to show where this ‘home use’ provision could be found in writing and i suspect he was making it up. So, instead of having to go buy another $14.99 measuring tape, I just walk in and show them my broken one. Total garbage = new MC line. 4. If you are seeking equipment that’s more industrially oriented, […] We too were told we needed a receipt or proof of payment. Where in MN can you find a store that I can go to. I HAVE A MASTERCRAFT 7.2 CORDLESS DRILL SERIAL#54- 2789– 4 850rpm. I bought 6 mastercraft rechargeable flashlights in 2015 theres a one year warranty on them,so when they stop working I returned to exchange them,after a few times I was told by the president there that hes changing my 1 year warranty to 3 months with mastercraft and that its the last exchange,i believe that he has no right leagally to change mastercrafts warranty,then I returned a few months later,today again and he refuses to give any of my 6 identical flashlights the warranty garantiee or exchange for anything else,i spoke to a few people in the relationship complaint department and I was told to try to exchange it in another canadian tire store,and another person told me if you exchange too often they can refuse the guarantee,i told them wheres the justice,its written on the biil that a defective item is subject to the manufacturers warranty and will be repaired or replaced.i have aal the bills available too,and the bill does not mention that the president can refuse or rearrange mastercrafts warranty. stuff that that rarely breaks down. I took it back with no receipt and even though it was discontinued, they replaced it with a comparable model. Acquired as used (tires purchased used, equipped on a pre-owned vehicle, etc.). the common misconception is that all mastercraft has a lifetime warranty. And i will be shopping there for years to come. Here is a little tip from a contractor of 30 years. …DON’T BUY MASTERCRAFT!! Mastercraft is the store brand for hardware products at the Canadian retail chain Canadian Tire. I also work at the customer service desk at canadian tire and I must respond to the complaint that has been given. Canadian Tire’s Mastercraft brand carries a life-time warranty on almost all of their hand tools. I decided to contact Canadian Tire, the retailer who sells the Mastercraft  tools brand in Canada, to ask them about their warranty policy. Mastercraft Discount Auto & Tire locations are proud to let clients know that their automotive repairs or services are backed up by the Confidence Plus North American Warranty Program. Passenger & Light Truck Tire Limited Warranty 3 ELIGIBILITY This warranty applies to the original purchaser of a replacement Mastercraft passenger or light truck tire and is not transferable. I took it to another store and they were ready to give me a replacement that i think is inferior. All the lights came on but the saw wouldn’t start. It developed a “shimmy” that broke small bits. It plainly has marks on the head and direction leaver from being bashed with things (can’t remember why I did that but there must have been a reason) They were ready to replace it without even asking what was wrong at two stores I went to but both were out of stock when they went to look on the shelf.
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