Shorted 1 of 2 items in oder. I have ordered from Apmex several times and have never had a problem. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. The Company provide all Company's customers with a refund, return and/or exchange policy on everything Website sell including all bullion and certified coins. Damaged Item Sent back to me as replacment. Mail Fraud. If you are looking to invest in praecious metals, in my opinion AMEX is the best in the industry! Reviews from APMEX, Inc. employees about working as a Customer Service Representative at APMEX, Inc.. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. “As a newer customer, I appreciate the fast shipping, great quality, and vast selection of products. See the full list here. How much does APMEX charge for shipping? 1855-1859 France Gold 50 Francs Napoleon III (AU) Buy with confidence & Free Shipping from APMEX on eBay! As our subsidiary, this private storage facility is managed by Brink's, one of the world’s leading security companies. APMEX Customer Service Phone Number (405) 595-2100, Email (13 days ago) Contact apmex customer service. We strive to go beyond expectations to offer the best service possible. $639.80: Time left: 26d 20h 17m. Please take a moment to read our reviews from valued … 2. However, I was certainly worried for a couple of days. NEVER AGAIN! APMEX Complaints. APMEX reviews and Apmex.com customer ratings for March 2021. APMEX is great for amateurs like myself! APMEX is safe; the only downside is the numerous complaints by customers who condemn what they term as “shoddy” customer service by the company. 5. APMEX has 44 reviews with an overall consumer score of 4.5 out of 5.0. The customer service I received was outstanding. For 20 years, APMEX has provided customers with an easy shopping experience they can trust. You know you're getting what you're ordering, and that'd good assurance in such a touchy market. The American Precious Metals Exchange, otherwise known as APMEX, is a dealer of precious metals engaged in online buying and selling of gold, platinum, silver, and palladium including coins and bars. Don't do it, Buy elsewhere, there are other sellers. These professionals are noted authorities in the precious metals industry, and the company has even been featured in the Wall Street Journal and Newsweek. Pissed Consumer © 2021 All We value your business and we thank you for choosing APMEX! We believe in rewarding our customers for their loyalty and giving something back whenever we can. APMEX reviews first appeared on Complaints Board on Oct 19, 2010. Have always got exactly what I ordered.” ⁠ — Joel N. “Love doing business with you! As for the members of the APMEX, they hold membership in the American Numismatic Association. 3. APMEX is a very popular commodities trading store which competes against other commodities investing stores like JM Bullion, SD Bullion and TopstepTrader. APMEX will never willfully disclose individually identifiable information about APMEX's' customers to any third party, except in the limited circumstances permitted by this policy. Stay Informed of Our Special Offers. Only one out of their mind would purchase anything from this company APMEX. Noya of Mount Laurel, NJ. APMEX has an average consumer rating of 2 stars from 6 reviews. This right is limited to seven (7) days from the date on which the customer receives their items. The company carries all U.S. Mint bullion products including gold, silver and platinum American Eagles. The company is a member of The American Numismatic Association and ICTA, The Industry Council on Tangible Assets. I prefer APMEX even though it's a bit more expensive. APMEX, Inc. ("APMEX") respects The Client's privacy. The bulk of Apmex’s negative reviews are centered on delivery issues and unsatisfactory customer service, which are the areas that the company needs to improve. APMEX is closed on weekends, so inquiries not responded to by 6 p.m. (ET) Friday, or submitted Saturday, will be answered the following Monday unless it is a holiday. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Learn More SPECIAL PRICE! Buy with confidence & Free Shipping from APMEX on eBay! Companies are selected automatically by the algorithm. Market Loss Policy | APMEX Customer Service Hours: 8 a.m. – 8 p.m. (ET) Monday – Thursday 8 a.m. – 6 p.m. (ET) Friday I called APMEX customer service twice, left two different emails, and finally asked to speak with the shipping department; lo and behold they were "unavailable". They offer free shipping on orders above $99 (for domestic clients only). Hours of Operation: Monday - Thursday 8 a.m. - 8 p.m. (ET) Friday 8 a.m. - 6 p.m. (ET)CitadelCustomerService@cgdsi.comira@apmex.com, Shipping Service, Customer Care, Trade-in, Coin, Saint Gaudens Double Eagle Coin, American Buffalo Coin, Pros: Q&A . Take advantage of our direct partnerships with respected mints around the globe. We are proud to be an industry leader in Precious Metals, providing our customers with unparalleled customer service and product variety. There may be more reports for "APMEX" For more results perform a general search for "APMEX" ... Lear Capital REVIEW: Excellent customer service is Lear Capitals number one priority. Sent very poor quality silver and would not pay to expedite … APMEX is not responsible for any change in the Bitcoin exchange rate at the time of refund. Oct 12, 2016. Only one out of their mind would purchase anything from this company APMEX. I am an amateur in regards to investing in precious metals, but APMEX customer service and brochures were very informative! Contact APMEX Customer Service . APMEX Customer Reviews. Apmex Shipping Service Review. Okay customer service APMEX takes the precious metal buying experience and boils it down to the smoothest and most streamlined process of purchase, verification, tracking, and deliverance. User Agreement. ... We will continue to provide the best service possible amid increased demand. Reviews 45 . Whether you're new to Precious Metals, or just new to APMEX, we're glad you are here. Whether you're new to Precious Metals, or just new to APMEX, we are glad you are here. APMEX Club is a membership program that rewards Company's loyal customers with benefits such as early access to flash sales, exclusive offers and more. You can contact the customer service representative of APMEX calling APMEX's helpline phone numbers. Their Supervisor John Nguyen is extremely rude, his associates have zero customer service skills, hang up on you and make you wait longer and longer when they recognize your number. Filter review. Average APMEX, Inc. We offer unmatched customer service and product selection, making us the top Precious Metals retailer in the industry. 11 reviews . Contacts & Company Info . As a long-term customer, APMEX had zero reasons to find any issues and I was able to resolve the issues and they shipped my order. The Customer Service Department will give The Customer instructions on how to return The Client's items and, at that time, The Client will be given a Return Authorization Number. Customer Service. Learn about APMEX, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Please note that all salary figures are approximations based upon third party submissions … Apmex Shipping Service reviews: HAVE BEEN DEALING WITH APMEX FOR YRS AND HAVE NEVER HAD A PROBLEM. We work every day to serve not only our customers, but our community. “Always easy to purchase products, shipping is fast and products are exactly what was ordered. Thanks to our exclusive relationship with UPS, we are able to offer you expedited shipping at discounted rates. I paid with Bitcoin (BTC) for … The process Very fast, Easy and best of all fair pricing! 10 reviews . Now surpassing 20 years in business, APMEX distinguishes itself through exceptional customer service, unmatched product quality and options, and a brain trust of resources to help investors develop their ideal investment portfolio. If this happens then you would need to contact Apmex's customer service team. APMEX is committed to providing excellent customer service and education. I have yet to have any issues with APMEX and will continue doing business, hopefully for many years to come.” ⁠ — Greggory P. “Always a pleasure. It's important to note that you would need to use a Bitcoin wallet that is compatible with Bitpay. 17 reviews . After looking at both the pros and cons of APMEX company, it is evident that there are still areas for improvement that remain unaddressed by APMEX. I have been dealing with APMEX for several years and have found their customer service, prices, and selection unmatched in the market. you can call apmex at (800) 375-9006 toll free number, write an email, fill out a contact form on their website www.apmex.com, or write a letter to apmex, inc, 226 dean a. mcgee avenue, oklahoma city, oklahoma, 73102, united states. Our customers love our selection and service – our employees love our values and culture. Our QuickShip® program guarantees your order will be processed and shipped within one business day of your payment’s clearing and processing. Our customers love our selection and service - our employees love our values and culture. I even purchased a bag of 90% silver coins and, when counted … APMEX provides quality products, outstanding customer service and amazingly fast delivery to our rapidly expanding base of individual and corporate customers. The latest complaint Poor customer service was resolved Jun 03, 2019. At that time, I told the Customer Service agent, Tiffany, that I wanted a FULL REFUND for an item that has not been received and is no longer in … Kong coins, and can be reached by email or telephone, please call (800) 375-9006 or email service@APMEX.com. Salary information comes from 13 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. APMEX's customer service reputation and APME... X reviews is unmatched by any other dealer. Since opening our doors in 2000, APMEX remains one of the largest sources in the Precious Metals industry. Show reviews that mention. Refunds for returns are not processed until after the returned item(s) has been received and verified. APMEX customer service agents are prepared to assist investors with the gold purchasing procedures and being that they are not commissioned, they focus on providing traders with the guidance they require as opposed to manipulating them into sales. Customer Service Representative yearly pay in the United States is approximately $33,000, which meets the national average. Advertisements. order silver customer customer service service gold coins price money coin. Learn more about some of our most popular APMEX Club benefits. Horrible Customer Service -. 1. We pride ourselves on providing the best overall experience including an intuitive website, information-rich app, fast shipping, and exceptional customer service. APMEX employees at all levels volunteer their time and efforts to serving the Oklahoma community, with food and fund drives at the office or spending a day at the Regional Food Bank of Oklahoma sorting and packing meals. Overall, APMEX is reputable and recommendable online precious metals retailer with a large number of satisfied customers going by the reviews. On 7/28/2020 the USPS tagged the item with an alert and it is no longer in transit. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. The algorithm is subject to change in future. Customer service needs to be up to the standards of clients, and staff members should be more responsive and available to resolve investors’ concerns. Committed to ensuring clients success through the timely investment in gold, silver and other precious … Will continue to do business for as long as I am financially capable.” ⁠ — Bobby Y. We strive to go beyond expectations to offer the best service possible. Buy with confidence & Free Shipping from APMEX on eBay! APMEX has served over one million satisfied customers over the last two decades. The Takeaway. We are proud to be an industry leader in Precious Metals, providing our customers with unparalleled customer service and product variety. www.apmex.com guarantee The Client's satisfaction at APMEX. Variety of choices, Integrity of staff, Gold weight, Gold quality, Customer service, Cons: APMEX capacity has been limited due to … We make it easy to track all of your Precious Metals investments with our custom Precious Metals portfolio tool. I didn't have any need to contact customer service. To best serve you, we have updated our new minimum order policy, effective immediately. We are a Precious Metal dealer that is very active in both buying and selling most Precious Metal products, especially bars and coins. To help consumers know exactly what they are buying, the business provides you with a detailed product description including specs on the grade … APMEX Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: APMEX. I've bought with both JM Bullion and APMEX. APMEX IS A THIRD RATE SELLER. Apmex was created to serve as a source where investors could diversify their portfolios with gold, silver, platinum and palladium. Orders come as described as well as lighting fast shipping. APMEX, the leading Precious Metals dealer in the United States, understands the needs of Gold and Silver investors. $20 Liberty Gold Double Eagle AU Random Year. 8 reviews . I have reported them to the FTC. I called APMEX customer service twice, left two different emails, and finally asked to speak with the shipping department; lo and behold they were "unavailable". Bullion.Directory recommend that any complaints should be made directly to APMEX in the first instance – their customer care line is 800.375.9006 and their customer care email address is service@apmex.com. Apmex also sells all Royal Canadian Mint Products including the gold, silver and platinum Maple Leafs as well as Krugerrands of South Africa. The latest review horrible experience attempting to sell bullion to apmex was posted on Oct 19, 2010. Unmatched Customer Service. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. All Bitcoin or Bitcoin Cash refunds are issued through BitPay at the USD rate at the time the refund is processed. Rights Reserved, You Are About to Contact PissedConsumer.com, “What does bu mean and others with letters”, https://www.apmex.com/faq/shipping-gold-silver-physical-products-free-shipping-available, https://www.apmex.com/faq/customer-care-center-contact-apmex. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The Sites are offered by APMEX, Inc. and its parent, subsidiary and affiliated companies, Site developers and other promotional partners (collectively, "APMEX," or The Company, Website, Company's). Unmatched Customer Service APMEX has served over one million satisfied customers over the last two decades. 15 reviews . APME is also an active member dealer of PCGS NGC Grading services. Any information The User of company services give www.apmex.com is held with the utmost care and security, and will not be used in ways to which The Client of APMEX have not consented. Helpful Pricing scam, You may not receive your purchase, Policies and fees that even lord baelish would call bs on, Not clear value of purchase, Not as advertised. Throughout the company, from the president through the executive team to our newest employees, we tout our core value of Service. It is a gold dealer that is highly active in buying and selling different metals including bars, wafers and coins. Privacy Policy | On 7/28/2020 the USPS tagged the item with an alert and it is no longer in transit. This Privacy Policy explains what information may be collected through the Sites, how such information may be used and/or shared with others, how www.apmex.com safeguard it and how The User may access and control its use in connection with APMEX's' marketing communications and activities. APMEX is ranked 106 out of 2200 in Financial Services category.
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